Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We ship all items within 1-5 days of payment and is shipped from our warehouse in Sandy, UT. We use the best carrier available or the carrier chosen during checkout. We do reserve the right to change carriers. All International orders are shipped within 2-5 days of payment and are normally shipped using US Postal service. Tracking is available and will be emailed to you.
- Privacy & Security
- See our Privacy Policy here.
- Returns & Replacements
- Most products are warrantied for life and replacements will be sent upon verification of defective product. The shipping of the new product will be the responsibility of the purchaser. Proof or purchase may be required. Special orders, custom products, and close out items are not eligible for return or replacement. All other products carry a 30 day return or exchange policy. The shipping is the responsibility of the purchaser.
- Ordering
- Ordering can be done online in our web store. Or you can call us direct at 801-872-7976.
- Payment, Pricing & Promotions
- Payment methods will be specified at checkout, normally we accept Visa, Mastercard, Discover, and American Express. We also take paypal. Pricing is subject to change without notice and we are not responsible for prices printed in error. Promotions are used from time to time and are at the sole discretion or Rukse.
- Viewing Orders
- Orders can be viewed by logging into your account. If you need to view you order and cannot log into your account you can contact us by email.
- Updating Account Information
- To update your account, please login and make your necessary changes. If you need help and cannot log into your account you can contact us by email.